FAQ

You can book your classes easily via the REFORM & VIBES app. Use the link below to download our REFORM & VIBES app. Google play link: https://shorturl.at/ZCnet Apple link: https://shorturl.at/seyjU

If it's your first time, please arrive 10 minutes early so we can explain the Reformer machine to ensure your safety. Make sure to bring your grip sock for safety and hygiene.

Your intro deal is valid for 3 weeks from the date of purchase, and all 3 classes must be used within this period. Once you’ve finished your intro classes, you can continue with a subscription or class pass to keep building consistency. Most clients continue with the R&V 6 Subscription, which allows you to attend regularly each month. If you purchase your first month subscription or next class pass before your intro expires, use code YESSIGNMEUP49 to credit £49 toward your purchase. If you’re unsure which option suits you best, our team is happy to help.

Unfortunately, late arrivals cannot join the class, and your credit will be forfeited. Please be on time to ensure a smooth session for everyone.

Yes, grip socks are required for safety and hygiene. Wear comfortable sports clothing.

Classes are 50 minutes long with a maximum of 8 participants to ensure personalised attention.

Yes! We have a unisex dressing area with 2 private changing cubicles, 2 showers, 2 toilets, and lockers. We recommend arriving dressed for class when possible.

The studio is on the second floor with stairs access. 134 Tooley Street, SE1 2TU. Entrance on Magdalen Street. It's a 4 minute walk from London Bridge National Rail Station.

We offer two class types: Chill Vibes - All level/ Beginners. Perfect for beginners. Groove Vibes - Intermediate. Designed for more experienced practitioners.

We welcome pregnant clients only if you were already training with us before becoming pregnant and have clearance from your doctor or healthcare provider. We do not accept new pregnant clients in their second trimester or beyond. If you’re an existing client and pregnant — congratulations! Please book with Zora, Simone, Chidem, Cindy, Cassandra or Ai, and inform your instructor before class. Questions? Call or text +44 7849 144108 or email contact@reformandvibes.com.

You can cancel your class booking in the app or in your account on our website. Simply go to your booking and click cancel. You can cancel your class up to 12 hours before the class start time. If you cancel less than 12 hours before the class start time you will lose your credit. If you are on a subscription you can cancel your class up to 4 hours before the class start time. If you cancel less than 4 hours before the class start time you will lose your credit.

Yes, the studio is available for event hire, contact us or visit the page below for more information. Studio hire Events & Celebrations

No. All classes, class packs, memberships, and promotions are non-refundable and non-transferable.

Each class has a maximum of 3 people on the waitlist. When a spot becomes available, a notification is sent to everyone on the waitlist. The space is allocated on a first-come, first-served basis to the first person who completes the booking.

When creating your account, select work.life from the company drop-down list and upload a screenshot of your active Work.Life membership for verification. Once confirmed, you’ll get access to the intro offer and 10% off memberships and class passes at REFORM & VIBES.